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Dear Ron,

I have been very remiss in getting back to you on the below items. I apologize. We’ve been extremely busy getting ready for our 50th wedding anniversary and having about 75 people over to our home to celebrate at the end of this month. Seems like I found a whole list of things to fix or change for this event.

The vendor did show up in early March from the thousand oaks office. Took vendor 15 or 20 minutes to install new rollers in the sliding glass door. They did a great job and mentioned they had done others in the LaVerne area that same week. Thank you again for being such a great advocate on my behalf with the vendor. We can now safely exit the house, other than the front and garage doors, without trying to dead left a 300 lb. door with worn out rollers.

I am happy to refer you to people around. In fact, I mentioned a referral to you way back in Feb, regarding our neighbor’s looking into possibilities for new windows for their La Verne home.

Next time I see them I hope to find out what they are thinking of for windows, or anyone else in the neighborhood for that matter.

Thanks again for all your help on my vendor problem.

California Design Wood Products is very easy to work with and always relates with me on project he is working on. When things are not right they take of the problem immediately.

Very responsive and friendly. A pleasure to work with.

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